Alaska Airlines Preferred Seat Assignments via Concur and Deem

We are aware of an issue with Alaska Airlines MVP, MVP Gold and 75K travelers not being able to obtain preferred seat assignments via our online booking tools (Concur/Deem). Alaska Airlines has confirmed that this is a problem that is impacting all travel reservation systems across the world. Alaska Airlines has elevated this to the highest level and will notify us of a completion date.
In the meantime, travelers booking though our online tools can request preferred seats through the “Comments for the Travel Agent” or “Enter your Request” field and ETC will take necessary action on obtaining preferred seats once the ticket is issued for our valued MVP, MVP Gold and 75K travelers at no additional charge.

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